Table of Contents
The short version
Use Cabotage for legitimate workloads. Don't abuse shared infrastructure, don't deploy anything illegal, and don't make things worse for other customers. If you wouldn't run it on your own servers, don't run it on ours.
This Fair Use & Acceptable Use Policy ("AUP") supplements the Terms of Service and applies to all use of the Cabotage platform. All deployments, services, and resources provisioned through Cabotage operate under this policy.
Guiding Principle
Whether you're on our shared platform, a dedicated environment, Bring Your Own Cloud, or a white-label deployment -- the same rules apply. Use what you need, don't degrade the experience for others on shared infrastructure, and don't do anything illegal. We'll extend you the same courtesy.
What's Allowed
Cabotage is built for production workloads. Typical uses include:
What's Not Allowed
The following are prohibited on the Cabotage platform:
Illegal & Harmful Activity
- Any activity that violates applicable law or regulation
- Distributing malware, ransomware, or code designed to damage or exfiltrate data
- Phishing, fraud, or impersonation of other entities
- Hosting or distributing CSAM or content that exploits minors
- Hosting violent, harassing, doxxing, or revenge pornography content
Intellectual Property & Content
- Infringing, misappropriating, or violating intellectual property rights
- Hosting pirated content, torrent trackers, or DMCA-infringing material
- Running mirror or scraper sites without authorization
Resource Abuse & Infrastructure
- Cryptocurrency mining without prior written consent
- Running open proxies, VPN exit nodes, or VNC/remote desktop services
- Exceeding allocated resource quotas or systematically abusing shared infrastructure
- Creating multiple accounts to exploit trial or free-tier allowances
Spam & Abuse
- Sending, proxying, or facilitating spam or unsolicited bulk messages
- Running URL shorteners or redirect services that generate abuse complaints
- Payment fraud, card testing, or fraudulent transaction processing
Regulated Data (Without Authorization)
- Processing Protected Health Information (PHI) without a signed BAA
- Storing PCI cardholder data outside of PCI-compliant integrations
- Violating export control laws or sanctions regulations
Resource Usage
All deployments operate within the resource limits of your subscription plan. On shared infrastructure, we monitor usage to ensure fair access for all customers. If your workload consistently exceeds plan limits or degrades platform performance for others, we will reach out to discuss options before taking action.
Burst usage is normal and expected. We care about sustained patterns that impact shared infrastructure, not occasional spikes.
Customers on dedicated environments, Bring Your Own Cloud, or white-label deployments have resource limits defined by their infrastructure agreement. The acceptable use rules in this policy still apply regardless of deployment model.
Network & Security
- Do not conduct denial-of-service attacks or flood attacks from or against the platform
- Do not perform port scanning, network probing, or vulnerability scanning against other customers' workloads or Cabotage infrastructure
- Do not attempt to access other customers' containers, data, or network namespaces
- Do not intercept, monitor, or tamper with traffic not destined for your own services
Security testing of your own applications is permitted, provided it does not impact other customers or platform infrastructure. If you need to perform more extensive testing, contact us first.
Enforcement
We generally follow a graduated approach: we'll notify you of a violation and give you a reasonable window to fix it. For most issues, we prefer a conversation over immediate action.
However, we reserve the right to immediately suspend or terminate access without prior notice when necessary to protect the platform, other customers, or comply with legal requirements. This includes situations involving:
- Active security threats or ongoing attacks
- Illegal content or activity
- Severe resource abuse degrading the platform for others
- Verified DMCA or legal takedown requests
Reporting & Contact
Report abuse
abuse@cabotage.io
DMCA takedowns
dmca@cabotage.io
Security issues
security@cabotage.io
General legal
legal@cabotage.io